Last Updated: August 24, 2026
At EL ARO, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, browse our products, create an account, place an order, or otherwise interact with our services.
By using the ELARO website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with ELARO, we may collect information such as:
· Your name
· Email address
· Phone number
· Billing and shipping address
· Payment and transaction details
· Account information
· Products you view, add to your cart, wishlist, purchase, return, or exchange
· Messages or information you provide when contacting customer support
· Device and browser information
· IP address and other technical identifiers
· Information about how you use and interact with our website
These categories are consistent with the information collected through the services described in our existing privacy policy.
2. How We Collect Information
We may receive information:
Directly From You
For example, when you:
· Create an account
· Place an order
· Contact us
· Subscribe to communications
· Participate in activities on our website
Automatically
When you browse or use our website, certain information may be collected automatically through cookies and similar technologies, including information about your device, browser, network, and interactions with our website.
From Service Providers and Partners
We may also receive information from service providers, technology partners, payment providers, shipping partners, or other third parties that support our business.
3. How We Use Your Information
We may use your information to:
· Process and fulfill your orders
· Process payments
· Arrange shipping and delivery
· Manage returns and exchanges
· Provide customer support
· Maintain your account
· Remember your preferences
· Improve our products and website
· Provide personalized shopping experiences
· Recommend products that may interest you
· Send order and service-related communications
· Send marketing or promotional communications where permitted
· Detect and prevent fraud or unauthorized activity
· Protect the security of our website and services
· Comply with applicable legal requirements
Our underlying policy similarly describes order fulfillment, payments, shipping, customer support, personalization, marketing, security, and legal compliance as purposes for processing information.
4. Cookies and Similar Technologies
ELARO and certain service providers may use cookies and similar technologies to help our website function properly, understand how visitors use our website, remember preferences, and improve your shopping experience.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We do not share your personal information indiscriminately.
Where necessary to operate our business, information may be shared with trusted service providers and partners, such as:
· Shopify
· Payment processors
· Shipping and fulfillment providers
· Technology and IT providers
· Customer support providers
· Analytics providers
· Cloud storage providers
· Marketing and advertising partners
We may also disclose information when you request or authorize us to do so, or when disclosure is necessary to comply with applicable law, legal processes, or protect our rights and services.
6. Shopify
Our online store is powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store.
Information submitted through our store may be processed by Shopify and other service providers in order to provide and improve the services.
For more information, please review Shopify's privacy information and privacy tools.
7. Marketing Communications
With your permission or where otherwise permitted by applicable law, we may send promotional communications about ELARO products, collections, offers, and other updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.
Even after opting out of promotional communications, we may still send important non-promotional messages relating to your orders, account, or transactions.
8. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms.
Once you leave the ELARO website, those third parties may collect and process information according to their own privacy policies. We are not responsible for the privacy practices, security, or content of websites that we do not operate.
9. Children's Privacy
Our services are not intended for children below the applicable age of majority in their jurisdiction.
We do not knowingly collect personal information from children under the age applicable under relevant law. If you believe a child has provided us with personal information, please contact us so that we can review the matter and take appropriate action.
10. Data Security
We take reasonable steps to protect the personal information we hold.
However, no online transmission or storage system can be guaranteed to be completely secure. You should avoid sending sensitive information through unsecured communication channels.
11. Data Retention
We retain personal information for as long as reasonably necessary for purposes such as:
· Providing our services
· Maintaining customer accounts
· Processing transactions
· Meeting legal and regulatory requirements
· Resolving disputes
· Enforcing applicable agreements and policies
The length of time information is retained may vary depending on the nature of the information and the reason it was collected.
12. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These may include the right to:
· Request access to your personal information
· Request correction of inaccurate information
· Request deletion of certain information
· Request a copy of your information
· Request portability of information in certain circumstances
· Manage your marketing communication preferences
These rights may be subject to legal limitations and verification requirements.
13. International Data Transfers
Some of our service providers or business partners may process or store information outside the country where you live.
Where applicable, we take steps required by relevant privacy laws when transferring personal information internationally.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
15. Contact Us
If you have questions about this Privacy Policy, your personal information, or how ELARO handles your data, please contact us:
EL ARO
Email:
We are committed to treating your information responsibly and providing you with a safe and trusted shopping experience.
ELARO — Everyday Elegance.